We're currently having issues

Uptime Impact: 10 minutes and 18 seconds

We've now resolved the incident with the affected ISPs. Thanks for your patience.


We've confirmed there is a problem with certain ISPs and their DNS routing. We are working with these providers to help them fix their issues.


Some people are experiencing problems connecting to our services right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

Began at:

Affected components
  • Benefits Management Studio
  • Business Payments App
  • PayChequer
  • Payroll App
  • Mobile Payroll Calculator App
  • Core Services
    • API
    • Identity Services