Notice #133621

Performance Issue - Page load


We have isolated performance issues with the EVOLV platform that resulted in unacceptable page load times (2-4 minutes).

The issue is related to our 3rd party support platform. We are working with the provider to address this issue. In the interim, the support tile feature has been temporarily deactivated.

You can raise support issues with our team via email ( or via phone (+1-647-776-7600) until we are able to resolve the underlying cause.

We sincerely apologize for the impact this is having to your team and use of the EVOLV platform.

  • Benefits Management Studio

    Benefits management application

  • Business Payments App

    Business Payments service

  • EVOLV Management Studio

    Multi-client management studio

  • Help Desk

    Customer support and help systems

  • PayChequer

    Employee self service

  • Payroll App

    Payroll application and processing

  • Mobile Payroll Calculator App

    iOS and Android payroll calculator apps

  • Core Services
    • API

      API services

    • Identity Services
Previous Incidents
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