Intermittent Access Issues

Uptime Impact: 52 minutes and 1 second
Resolved
Resolved

ISP issues have been resolved, however, we are still closely monitoring connectivity issues and will post updates as needed.

Recovering

Connectivity issues are being restored and clients may still experience some issues as local ISP services are being restored.

Resolved

Our monitoring systems say we're back online

Identified

Connectivity issues arising from a widespread ISP outage are causing intermittent access issues for some clients. We are monitoring and working with our datacenter teams on alternate connectivity services for those clients.

Investigating

Connectivity issues arising from a widespread ISP outage are causing intermittent access issues for some clients. We are monitoring and working with our datacenter teams on alternate connectivity services for those clients.

Investigating

Our monitoring systems say we're experiencing degraded performance. The team is taking a closer look.

Began at:

Affected components
  • Benefits Management Studio
  • Business Payments App
  • EVOLV Management Studio
  • PayChequer
  • Payroll App
  • Mobile Payroll Calculator App
  • Core Services
    • API
    • Identity Services